Services
Preferred Client Advantage

 

Vermont Computing, Inc. has always taken pride in looking at problems differently.

The Preferred Client Advantage is a way for us to offer a stronger commitment to customers who need our services most.

Unlike a traditional retainer agreement, our PCA guarantees you will get the most of your investment.

Once a VCI representative has helped you determine the number of monthly hours best for you, you can rest easy, knowing your technology needs are taken care of for a whole year.

If you have any issues in a given month, call us. If you don’t need anything during the month, you don’t lose those hours—we’ll spend them performing maintenance, training, security audits or any of the other many services we provide.

That way your hours are never wasted and you always get your money’s worth.

Type of Rate PCA Rate* (Hourly) Non PCA Rate (Hourly, Business)
In Shop, Regular Work
$50
$54.60
In Shop, Emergency Work
$93
$104.70
On Site, Scheduled, Regular Hours
$75
$81.90
On Site, Emergency, Regular Hours
$145
$156.29
On Site, Scheduled, Off Hours (I)
$85
$100
On Site, Emergency, Off Hours (I)
$165
$200
On Site, Off Hours (II) (Scheduled or Emergency)
$355
$395

* $150/mo commitment (other commitment values will vary pricing)

Commitment of Monthly Hours
Pricing Discounts
Hardware Discount
2 - 4
0.0%
5 - 9
$5 off all On-Site Work
2.5%
10 - 14
$10 off all On-Site Work
3.0%
15 - 19
3.5%
20 - 29
4.0%
30 - 39
4.5%
40 - 49
All labor 20% off
5.0%
50 - 59
5.5%
60 - 69
6.0%
70 - 79
6.5%
80
All labor 40% off
7.0%

In order to qualify for certain discount levels, you must commit to a quantity of hours per month.

   

Contact us today for your free evaluation.

Prepay for 6 months and receive an additional 2% discount.

Prepaying for 12 months offers you a 5% discount!

 

  1. Hours
    • Regular Hours M - F (9a - 6p)
    • Off Hours 1 M - F (6a - 9a & 6p - 9a), Sun (10a - 6p)
    • Off Hours 2 All other hours
  2. PCA participants receive a higher priority in the event of multiple requests for service.
  3. The number of committed hours can be increased at any time without penalty, but cannot be decreased. In the even of increased hours, the contract will be rewritten for the remaining months.

 

 

Last updated: January 11, 2007
Randolph, Vermont • 802.728.9217
Copyright © 2006 Vermont Computing, Inc. All rights reserved.